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20th August 2008
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Home » Maximising Wireless Profit Program » 2005 » Churn Prevention Strategies » "The Ultimate Bill"October 2005
This report examines customer bills issued by a number of MNOs worldwide:
- Telstra, Optus, '3' & Vodafone in Australia
- Airtel & Hutch in India
- Vodafone Ireland
- Movistar & Amena in Spain
- Orange, Virgin & Vodafone in the UK
The purpose is to showcase examples of the design, layout and content of monthly customer communications. We highlight interesting and effective approaches, and finally combine some of them into a single example: "The Ultimate Bill".
Price: EUR 2,500.00 / GBP 2,000.00 if you would like learn more about this report, or our other work in this topic area and how to subscribe, please contact us
| Introduction |
| Methodology |
| Results |
| "The Ultimate Bill" |
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| Annexe: |
| Spain - Vodafone |
| UK - Vodafone |
| Australia - 3 |
| Ireland - Vodafone |
| UK - Orange |
| UK - Virgin |
| Australia - Telstra |
| India - Hutch |
| Spain - Amena |
| India - Airtel |
| Spain - Movistar |
| Australia - Optus |
| Australia - Vodafone |
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